Privacy Policy

Introduction

At ConnectPrimeSword, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our financial analysis platform. We are committed to maintaining the confidentiality and security of your data while providing you with valuable financial insights and business decision support.

This policy applies to all users of connectprimesword.com and our related services. By using our platform, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us if you have any questions.

Information We Collect

How We Use Your Information

We use the collected information for various legitimate business purposes:

1. To provide and maintain our financial analysis services
2. To process payments and manage your account
3. To communicate with you about service updates and support
4. To improve our platform based on usage patterns and feedback
5. To comply with legal obligations and prevent fraud
6. To send educational content and industry insights (with your consent)

Data Protection and Security

We implement robust security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for all data transmissions
• Secure servers with regular security updates
• Access controls limiting staff access to necessary data only
• Regular security audits and vulnerability assessments
• Encrypted storage of sensitive financial information
• Multi-factor authentication for account access

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to safeguard your data.

Your Rights and Choices

Under applicable privacy laws, including the Data Privacy Act of 2012 in the Philippines, you have several rights regarding your personal information:

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our data retention practices include:

• Account information: Retained while your account is active and for 3 years after closure
• Financial analysis data: Retained for 5 years for business continuity and legal compliance
• Communication records: Retained for 2 years for customer service purposes
• Usage logs: Automatically deleted after 12 months
• Payment information: Retained as required by financial regulations

When data is no longer needed, we securely delete or anonymize it to prevent unauthorized recovery or reconstruction.

Third-Party Services and Sharing

We may share your information with trusted third-party service providers who assist us in operating our platform and delivering our services. These providers are contractually bound to protect your information and use it only for the specific services they provide to us.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes. Information may be disclosed if required by law or to protect our rights, property, or safety, or that of our users or others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our platform.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

International Data Transfers

As we provide services to users across different regions, your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

When transferring data internationally, we use standard contractual clauses approved by relevant authorities or rely on adequacy decisions where available to ensure your data receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email or by posting a prominent notice on our website.